| HOME
> PRODUCTS > PRECALL
Precall Frequently Asked Questions (FAQs)
- What is Precall?
- Why should I choose Precall?
- Can I use Precall for traditional (non-VoIP)
telephony?
- Does Precall offer end-to-end calling card
management?
- Does Precall support Interactive Voice Response
(IVR)?
- Can I stop concurrent calls with Precall?
- Can I limit access based on caller ID?
- Can I limit access based on destination number?
- Can I customize Precall?
- What Web servers can I use with the application?
- What do I need to run Precall?
- What Cisco hardware does Precall support?
- Is it possible to perform mid call disconnect
with Precall?
- How many calls per second can Precall process?
What is Precall?
Precall (a Prepaid management system) is a Billing, Prepaid
and calling card solution that has all the features you need
to start offering Voice-over-IP services. Precall is well
suited for small-to-medium sized (up to 1,000 E1) operators
looking to roll out differentiated Voice-over-IP services
at a budget cost.
Why should I choose Precall?
Precall offers all the features you need to offer Voice services
over Cisco and Quintum gear, great-prepaid features, and is
more affordable than other comparable packages.
Can I use Precall for traditional (non-VoIP)
telephony?
Yes. Precall allows unique handling of each call leg and
it will work the same way if you do not use the Internet to
route calls by using just call legs 1 and 4 (plain telephony).
Does Precall offer end-to-end calling
card management?
Yes, Precall incorporates a comprehensive list of calling
cards management capabilities that include cards production,
cards refill for accounts, voucher sign in, shelf life, and
more. Prepaid Voucher capabilities are flexible, allowing
you to differentiate prepaid offers with prepaid bundles and
time limited promotions.
Does Precall support Interactive Voice
Response (IVR)?
Yes, Precall has inbuilt support for Cisco call flow and
IVR applications including debit card and client authentication
and you can quickly deploy any type of IVR application. For
example, you can have your callers call your interactive voice
response access number, key their account number (or Calling
Card ID) and pin and the destination phone number and complete
the call if they have enough balance. You can prompt them
before their balance is running out and they will also be
able to call the IVR just to check on their current balance.
Can I stop concurrent calls with Precall?
Yes, with Precall you can control the maximum number of simultaneous
calls by individual callers and groups.
Can I limit access based on caller ID?
Yes, you can determine from what phone number a user is allowed
to access, as well as define the restriction for specific
prefixes.
Can I limit access based on destination
number?
Yes, you can block certain destinations based on calling
card type or customer profile.
Is precall Web-enabled?
Precall is fully configurable and accessible over the Web,
anywhere in the world, with no client side installation and
with SSL security.
Can I customize Precall?
Precall is uniquely designed to ease customization. Many
customizations are automatically generated using Precall customization
utilities. Invoices are customized by modifying XSL templates
and are generated as XSL. The Web admin interface and the
customer self care can be branded and modified to simple HTML.
Additionally, the administration interface supports tiered
access with any number of tiers (each with its own modification/view
privileges), definable through HTML.
What Web servers can I use with the application?
You can use IIS (Internet Information Server) from Microsoft.
What do I need to run Precall?
The Software and hardware requirements for running Precall
are as mentioned below.
Hardware
Server: Single Processor PIV – 2.8 GHz, 1 GB
RAM and 36 GB HDD (Sizing for up to 4E1/T1), 1GB LAN/ Ethernet.
Web Server: Single Processor PIV – 2.8 Ghz, 1
GB RAM, 20 GB HDD, 1 GB LAN/Ethernet
TFTP Server: Standard desktop – For TFTP Server
to store IVR Scripts and Prompts.
Gateways: Cisco / Quintum.
Software
OS: Windows 2000 Server
Database: MS-SQL Server 2000 (Single Processor License)
Web Server: IIS 5.0 and above
ODBC Drivers for MS-SQL Server 2000
Radius: Funk Steel Belted Radius
What Cisco hardware does Precall support?
Any Cisco platform that supports prepaid voice services including
the Cisco AS5000 series universal access servers (5350, 5400,
5850)
Minimal memory: 32MB Flash\256MB DRAM E1\T1 or VIC voice
modules hardware to fit expected load. Minimal IOS version:
12.2(11)T8
Is it possible to perform mid
call disconnect with Precall?
Yes, a customer's available credit is calculated to the second
and the system enforces call time out for prepaid. This enables
complete prepaid comfort, with no debt collections.
How many calls per second can Precall
process?
The number of calls per second depends entirely on the hardware
and the network infrastructure of the service provider. Precall
will scale up automatically.
|
