Convergent Voice and Data Billing
Incumbent and NextGen telcos, active in highly competitive markets, require voice-based billing solutions that can integrate with their existing switching hardware and interface with the Interactive Voice Response (IVR) system. Telcos also need solutions that can be implemented quickly ... Full Story »

Implementing Post-Paid over the broadband network
Today’s telcos, particularly those offering solutions on the broadband network, require flexible and versatile solutions that can support virtually any type of business model and a variety of payment methods and services. Billing solutions, that are easy to install, require limited initial investment, enable a quick RoI and lower the cost of ownership, are the key requirements for NextGen telecom services providers... Full Story »

Telecom Self Service Application
Operators today are facing three challenges that seemingly are at odds. Owing to the cut throat competition, companies need to cut costs. At the same time, however, they need to provide better service to their customers and improve their marketing capabilities ... Full Story »

Implementing Pre-paid over the Broadband network
Most next-gen services providers today are looking for prepaid solutions over the broadband network. For these telcos, scalability and cost-effectiveness of an architecture are key... Full Story »

Web-based customer acquisition & self-care
A number of next-gen telcos are offering telephone services that use the broadband Internet connection of the customer to make and receive calls on an anytime, anywhere basis. These service providers require a solution that enables them to sell the service on their Web site, allowing customers to purchase the service on-line and monitor its usage in real-time... Full Story »

IVR Solution for VoIP
IVR is an acronym for Interactive Voice Response. This is a technology, which facilitates automation of interaction with the telephone callers. IVR is building its stature as a technology that would optimize the cost of services, inquiries and support services for an enterprise... Full Story »

Content Billing (VAAS)
Operators are increasingly turning to an ever-expanding base of Value Added Applications Suppliers (VAAS) to deliver Total Consumer Offerings (TCO) and sustain and grow ARPU... Full Story »