Wireline
Interconnect offering through managed services
US based wholesale carrier selects Infozech’s solution for revenue management
The client needed a managed services offering for its wholesale carrier billing and settlement needs. It required a real-time credit monitoring solution that would enable it to “shut down” the carriers that had exhausted the credit limit or reached a threshold. More »
Prepaid long distance service management
Infozech automates the Prepaid Long Distance service for a large telecommunications service provider
In order to automate its pre-paid long distance service, the customer needed a solution that would be scalable to manage rapid growth, address the distributed network environment and offer the following features... More »
Prepaid and postpaid Reseller Management
Canadian Long Distance Reseller uses Online Payment and Prepaid Management solution from Infozech
The client required a complete billing solution that could be used as the main back office software and cover areas such as customer maintenance, agent maintenance, billing and payments... More »
Retail and wholesale calling card management
Leading telecom reseller goes for Infozech's online billing, payments, accounting and agent management solution
With 98 agents worldwide it had outsourced its billing to an external organization and was facing problems such as delayed and erroneous billing, inaccurate customer database, duplication of data and data corruption. The customer needed a solution that would address these issues... More »
End-to-End Customer Care and Billing Solution
US-based Telephony Service Provider acquires customized billing solution at low entry cost from Infozech
A Telephony Service Provider is operating through a number of agents across the world has a switch—with a TSP software built in. The client wanted a customized billing solution so that it worked in integration with the TSP... More »
Wireless
Converged bill for European MVNO
To tap the business opportunity created by VoIP, European MVNO uses Infozech’s solution
The client, being an emerging MVNO, decided to tap into the business opportunity created by VoIP in the Scandinavian region. To achieve these objectives, it was on the look out for a tailor-made, and revolutionary solution that would allow it to achieve convergence in terms of merging IP telephony with mobile telephony. To create this environment, the client needed to deploy a billing server, a soft switch and a PSTN gateway. More »
Rural Telephony for CDMA Provider
Enabling Service Provider to roll out CDMA Services using e-Bill
The customer was looking at introducing WLL-CDMA services across the rural landscape in Bangladesh. In order to launch these services, it required a convergent billing and customer care platform that would integrate its existing services with the new network components. More »
Triple Play Billing for Satellite – based provider
Triple Play billing solution for India’s leading Telco
The client required a customer care and billing solution to support its VSAT system for Value Added Services. It requires a solution that covers billing of triple play solution, hot billing, automatic discounting, mediation for multiple formats of CDRs, web self care system, etc. More »
GSM Mobile routing through VoIP
International and Long Distance Routing of Mobile through VoIP
The customer required a solution that would support its needs of routing of international mobile calls over its VoIP network. It thereby needed a solution that would provide seamless integration and handoff between the IP and GSM/PSTN networks. The client needed to maintain only a single point of interface for its subscribers to enable faster and easier adoption of newer services. More »
Convergent Billing for Green Field GSM Operator - YEMEN
Convergent Billing and Partner Settlement Solution for a leading green field GSM operator
The Telco seeked to introduce its GSM services across the country for end customers as well as corporate customers. In order to launch these GSM services, the Telco required a Converged Solution for customer care, billing, revenue share and partner settlement that could effortlessly integrate with its existing network elements and third party applications.More »
VoIP / ISP
Web based IVR solution for VoIP
Japanese VoIP service provider uses Infozech's billing solution to remain competitive
The client wanted a VoIP-based billing system that could integrate with its Cisco AS 5300 switch for real time call tear down, real time rating for the balance update and for interfacing with the IVR for fast response times... More »
Prepaid VoIP Services using Precall
US-based Telephony Service Provider uses Infozech's comprehensive billing and rating system to roll out its services through Web portal
The client needed a comprehensive billing and rating system that supports monthly and annual plans, free minutes to subscribers on registration, monthly fixed rental, free calls between the clients and its own subscribers, bundling of minutes, ability to change from one plan to another plan without re-registering, web-based customer sign up and customer care, seamless integration with third parties, and automatic recharging through the credit card. More »
World’s largest IN deployment using eBill
Deploying IN Services using eBill
The customer is an incumbent wireline operator, the Number One Telecommunications Company and the largest Public Sector Undertaking in India. The Telco has a network of over 45 million lines covering 5000 towns, with over 35 million phone connections. Infozech not only provided a scalable, powerful and modular billing system for handling the revenue streams from the new territory of services, it also facilitated everlasting customer associations via its CRM processes. More »
Enabling VoIP services rollout-using eBill
Leading broadband service provider of Mexico selects Infozech’s solution for VoIP Services
The client required a convergent billing and customer care system that would provide it with an integrated platform for its existing services with the new corporate VoIP and pre-paid services. More » |