Implementing Pre-paid over the Broadband network

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Pre-paid over the Broadband network implememtation

The need

Most next-gen services providers today are looking for prepaid solutions over the broadband network. For these Telco is the key architecture to scalability and cost-effectiveness.

How Infozech’s solution works

• A customer registering for a particular service from a Telco’s web site, is charged on the Credit Card or PayPal account and given a Network Identification Number as a DID or PIN for the CPE (Customer Premise Equipment).
• Once the customer installs the CPE, it gets provisioned on the network elements and is identified by the MAC ID or DID.
• After getting authenticated, the customer can make a call and avail the services.
• Once the call is made, Infozech’s solution monitors the prepaid usage limit in real time. The usage limit is replenished automatically or manually when it reaches the predefined threshold or event.
• In case usage exceeds the prepaid limit, the call gets disconnected automatically. At the end of the call, usage details are immediately made available to the user on the Web site.

Benefits of the solution

Infozech’s prepaid solution provides significant benefits to Telco’s, particularly those looking at cutting costs by leveraging the power of the Web. Here’s how they gain:

• Telco’s can maximize customer acquisition owing to simple, automated self-sign up capability of the solution
• They can maximize revenue assurance owing to more efficient monitoring of prepaid usage.
• Telco’s can reduce customer complaints by providing them a complete and detailed Web view of their prepaid usage and making their experience with the service provider more interactive.