Infozech Implements Billing and Customer Care Solution for Leading Broadband Services Provider in Mexico

August 31, 2005, New Delhi

Infozech Software of New Delhi, a leading provider of convergent billing and settlement solutions for next gen telcos announced its entry into Mexico where it completed the implementation of a complete billing solution for MCM Telecom, Mexico’s leading provider of broadband services for businesses.

MCM deployed Infozech’s flagship billing and customer care product, eBill, for its customer billing services. Besides implementing the solution, Infozech will be involved in a multi-year support engagement with the Mexican firm.

Commenting on the significance of the project, Mr. Ankur Lal, CEO, Infozech Software said: “Our engagement with MCM, a well known telecom services provider, will enable us to gain a foothold in Mexico and tap into the business opportunities offered by this high potential market. It will also enable us to expand and strengthen our presence in the Latin American region, where we are already deploying our products.”

Infozech’s next gen billing eBill solution provides MCM with pre-paid and post-paid billing capabilities for its Voice-over-IP services. The product, an end-to-end billing application, will be used for provisioning, customer management, recurring billing, auto payments and credit monitoring by MCM. eBill will also offer MCM customers a Web interface for access over the Internet, enabling them to make online payments and other self-service benefits.

Mark Hilton, Chief Operating Officer of MCM Telecom said, “eBill will enable us to provide a variety of enhanced billing services for our recently launched enterprise Voice Over IP services, while also supporting our goal of providing the best customer service of any telecom carrier in Mexico. We believe we have a very scalable product with the Infozech eBill application.”